Privacy, Shipment, Refund and Return Policy
Privacy Policy
Privacy Policy for www.taxglobe.in
Last Updated: November 1, 2023
At TaxGlobe (referred to as “we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website www.taxglobe.in and the services we offer, including Excel tools, coaching services, accounting services, GST reconciliation, and other related services but not only limited to the mentioned ones (collectively referred to as the “Services”). By accessing or using our website and Services, you agree to the terms and practices described in this Privacy Policy.
1. Information We Collect
We collect and process the following types of personal information:
1.1. Personal Information: We may collect your name, email address, postal address, phone number, and other contact information when you provide it to us voluntarily.
1.2. Account Information: If you create an account on our website, we may collect your username, password, and other information you provide to personalize your experience and access certain features.
1.3. Usage Information: We collect information about how you use our website and Services, including your IP address, browser type, operating system, pages viewed, and interaction with the content on our website.
1.4. Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities, preferences, and session data. For more information, please refer to our Cookie Policy.
2. How We Use Your Information
We use your personal information for the following purposes:
2.1. To Provide and Improve Services: We use your information to provide the Services, improve their quality, and develop new features and offerings.
2.2. Communication: We may send you updates, newsletters, and other communications related to our Services. You can opt-out of these communications at any time.
2.3. Customer Support: Your information helps us provide customer support and respond to your inquiries or requests.
2.4. Legal Obligations: We may use your data to comply with legal obligations or as required by applicable laws and regulations.
3. Disclosure of Your Information
We may share your personal information with third parties only for the following purposes:
3.1. Service Providers: We may engage trusted third-party service providers to assist us in providing the Services, such as hosting, payment processing, and analytics. These providers are bound by confidentiality and data protection agreements.
3.2. Legal Compliance: We may disclose your information if required to do so by law, to protect our rights, or to respond to lawful requests.
3.3. Business Transactions: If TaxGlobe is involved in a merger, acquisition, or sale of all or part of its assets, your information may be transferred to the acquiring entity.
4. Your Privacy Choices
You have the following privacy choices:
4.1. Access and Correction: You can access, correct, or update your personal information through your account settings or by contacting us.
4.2. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the messages.
4.3. Delete Account: You may request the deletion of your account and associated data by contacting us.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no data transmission or storage method is 100% secure. We cannot guarantee the security of your information.
6. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect or maintain information from individuals under the age of 13.
7. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent revision. We encourage you to review the Privacy Policy periodically.
8. Contact Us
If you have questions or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us at:
TaxGlobe
Email: info@taxglobe.in
Postal Address: Office No 4, 1st Floor, Age Arcade, New-Usmanpura, Aurangabad – 431001
By using our website and Services, you consent to the terms of this Privacy Policy.
Shipment Policy
Shipping and Return Policy for TaxGlobe.in
Effective Date: November 1, 2023
1. Shipping Policy:
At TaxGlobe.in, we are committed to providing you with a seamless and convenient shopping experience when you purchase our excel tools, coa, and other services like accounting, GST reconciliation, and more. Please read our Shipping Policy carefully to understand our procedures and timelines.
1.1 Delivery Methods:
We deliver our digital products and services electronically. Upon successful payment, you will receive a confirmation email or message on your WhatsApp number provided at the time of making payment, with instructions on how to access and download your purchased items or services. You can then access them instantly via your TaxGlobe.in account.
1.2 Delivery Timeframe:
For digital products and services, delivery is typically instantaneous upon successful payment. You will receive access to your purchased items or services via email or through your TaxGlobe.in account.
2. Return Policy:
Your satisfaction is our top priority at TaxGlobe.in. If you are not completely satisfied with the excel tools, coaching services, or other services you have purchased, you may be eligible for refund in accordance with our Refund Policy.
2.1 Eligibility for Returns:
– Eligible Items: You may return any purchased product or service that is eligible for a return as specified on the product or service description page.
– Timeframe: Returns must be requested within 3 days from the date of purchase.
2.2 Non-Eligible Items:
– Custom Services: Customized services and solutions are non-refundable.
2.3 How to Request a Return:
To request a return, please follow these steps:
– Contact our Customer Support: Send an email to info@taxglobe.in with your order details, the reason for the return, and any relevant information.
– Evaluation: Our team will review your request and assess its eligibility for a return. If eligible, you will receive further instructions for processing the return.
2.4 Refund Process:
– Refunds for eligible returns will be processed in the same form of payment originally used for the purchase.
– The refund will be initiated within 10 business days after the return request is approved.
2.5 Exceptions:
– In cases of technical issues or incomplete product delivery, we may offer replacements or alternative solutions.
2.6 Contact Us:
If you have any questions or concerns regarding our Shipping and Return Policy, please feel free to contact our customer support team at info@taxglobe.in.
Please note that this policy is subject to change, and the latest version will always be available on our website. It is your responsibility to review and understand the current policy when making purchases from TaxGlobe.in.
Refund Policy
** Refund Policy**
Last Updated: November 1, 2023
Herewith the website Taxglobe.in would be referred as TaxGlobe
At TaxGlobe.in, we are committed to providing high-quality and reliable services to our customers. We understand that there may be situations where you might need to request a refund for services you have purchased on our website. This Refund Policy outlines our guidelines and procedures for refund requests.
**1. Eligibility for Refunds:**
– Refunds will only be considered for services purchased on the www.taxglobe.in website.
– You are eligible for a refund if you meet any of the following criteria
– Payment made for a service that was not provided.
– An accidental double payment for the same service.
– Overpayment or erroneous billing.
– Unauthorized charges on your account
**2. Refund Request Process:**
– To request a refund, please send an email to our customer support team at info@taxglobe.in within 7 days of the transaction.
– Your refund request must include the following details:
– Your full name and contact information.
– Transaction details, including date and transaction ID.
– A clear description of the reason for your refund request.
– We will acknowledge your refund request within 7 business days and initiate the
review process.
**3. Review and Approval:**
– All refund requests are subject to a review process.
– We may require additional information or documentation to process your refund request.
– We reserve the right to approve or deny refund requests based on our discretion and the circumstances surrounding the request.
**4. Refund Timeframe:**
– Once your refund request is approved, we will process the refund within 3-7 business days.
– The refund will be issued in the same form of payment used for the original transaction.
– The payment gateway charges, if any, debited by payment gateway to TaxGlobe would be reduced from the refundable amount and the balance refund amount shall be credit to the customer’s account
**5. Non-Refundable Services:**
Certain services, once rendered, may not be eligible for a refund. These include but are not limited to:
– Consultation services that have been provided.
– Any service that has been fully executed and completed.
– Any service that is subject to governmental regulations or restrictions.
**6. Contact Information:**
– For any questions or concerns regarding our refund policy, please contact our customer support team at info@taxglobe.in
**7. Changes to the Refund Policy:**
– We reserve the right to amend, modify, or update this Refund Policy at any time without prior notice. The most recent version of the policy will be available on our website.
By using our services, you agree to the terms and conditions of this Refund Policy. We encourage you to review this policy periodically to stay informed about our refund procedures.
Thank you for choosing TaxGlobe. We are committed to delivering the highest level of customer satisfaction and service quality.